oneworld

American Airlines offers pre-order for hungry economy-cabin flyers

Always striving to be customer-centric, American Airlines this month introduced a new service for AA customers who sometimes get hungry in flight, but find there’s nothing left on board to eat when the service cart with all the snack boxes rolls up to their seat. A new pre-order option offers AA-ticketed customers the chance to pre-reserve for specific flights economy-cabin snack boxes, including such items as chicken wraps and cheese and fruit boxes. Customers can do the pre-ordering on the American Airlines website, but no payment is made at the time a snack box is reserved for a particular flight. Noted an American Airlines spokeswoman: “This service allows us to more smartly provision our planes, and we also expect it to help cut down on waste.” <br/>