Travelport: Over half of business travellers willing to pay for extras

A Travelport study has revealed that 55% of US business travellers are willing to pay for travel upgrades out of their own pocket and 80% prefer to have direct control over their plans. While the majority of those surveyed would use their own money or loyalty points to pay for airline seat, hotel, car hire and Wi-Fi upgrades, 85.7% said their companies cover the cost of ancillaries like inflight Wi-Fi, additional bags and meals. Business travellers also want to know what products are on offer, with 70% saying that they want to receive personalised advertising, based on their previous purchase history and interests. Fast-track security and border clearance products were popular, with 85% belonging to schemes like TSA Precheck and Global Entry, even though 16.8% said their companies do not reimburse them for these services. <br/>