Japan: Check-in system glitch at Narita airport results in delays and cancellations

Narita International Airport was hit by a passenger check-in system glitch Tuesday, resulting in flight cancellations and delays, its operator said. According to Narita International Airport Corp., multiple airlines operating out of Terminal 2 were unable to use automated systems to process passengers and their baggage. Operations were partially restored at the JAL counter nearly five hours after the system trouble began around noon. The hiccup forced the airline to cancel one flight and delay two others. Airline employees used the phone to process passengers’ information and attached temporary tags to check-in luggage. The difficulties led long lines of passengers to form in front of service counters.<br/>