Delta CE blames airline's groundstop ‘hiccup’ on a faulty device
Delta Air Lines blamed a “physical device issue” for a systems failure that forced the carrier to briefly ground all domestic flights earlier last week. CE Ed Bastian Friday provided few details about the cause of the disruption. He referred to the Sept 25 problem as “a hiccup” and said it wasn’t a technology application issue. The disruption was the third in as many years to force the airline to shut operations. While airlines can’t eliminate all vulnerability to such incidents, Bastian said they have become less frequent and shorter in duration. “If you went back a few years ago and had that outage, I think it probably would have taken us several hours to recover,” he said. “Today it was 26 minutes, and next year hopefully there won’t be any.” International and regional US operations weren’t affected by the latest problem. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2018-10-01/sky/delta-ce-blames-airlines-groundstop-2018hiccup2019-on-a-faulty-device
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Delta CE blames airline's groundstop ‘hiccup’ on a faulty device
Delta Air Lines blamed a “physical device issue” for a systems failure that forced the carrier to briefly ground all domestic flights earlier last week. CE Ed Bastian Friday provided few details about the cause of the disruption. He referred to the Sept 25 problem as “a hiccup” and said it wasn’t a technology application issue. The disruption was the third in as many years to force the airline to shut operations. While airlines can’t eliminate all vulnerability to such incidents, Bastian said they have become less frequent and shorter in duration. “If you went back a few years ago and had that outage, I think it probably would have taken us several hours to recover,” he said. “Today it was 26 minutes, and next year hopefully there won’t be any.” International and regional US operations weren’t affected by the latest problem. <br/>
