EasyJet passengers voice anger over unpaid compensation

Passengers who had their holidays ruined after EasyJet cancelled their flights at the last minute say they are being forced to wait months for their compensation because the airline seemingly won’t pay up. Some of the frustrated passengers had taken the airline to the arbitration service CEDR and won their cases. The airline is bound to pay up if told to by the arbitration firm but, months on, the passengers claim the money awarded has still not been handed over. EasyJet says it will always pay compensation when it is due, paying the majority of CEDR cases with 14 days. “We are continually working internally to reduce the small number of instances where the process takes longer than it should." CEDR said airlines generally pay the compensation it awards. <br/>