oneworld

Cathay Pacific flags data breach affecting 9.4m passengers

Cathay Pacific said Wednesday that data of about 9.4m passengers of Cathay and its unit Hong Kong Dragon Airlines Limited had been accessed without authorization. Cathay said 860,000 passport numbers, about 245,000 Hong Kong identity card numbers, 403 expired credit card numbers and 27 credit card numbers with no card verification value (CVV) were accessed in the breach. “We are very sorry for any concern this data security event may cause our passengers,” Cathay Pacific CE Rupert Hogg said. “We acted immediately to contain the event, commence a thorough investigation with the assistance of a leading cybersecurity firm, and to further strengthen our IT security measures.” Hogg said no passwords were compromised in the breach and the company was contacting affected passengers to give them information on how to protect themselves. The company said it initially discovered suspicious activity on its network in March 2018 and investigations in early May confirmed that certain personal data had been accessed.<br/>

Qantas revenue rise offsets higher costs in Q1

Qantas reported a 6.3% rise in revenue to A$4.41b for the quarter ended 30 September, with the record result helping to offset higher fuel and other operating costs. Group RASK for the quarter increased 5.4%, with its domestic operations - including those of budget unit Jetstar - delivering a 6.8% rise in unit revenue on stronger demand across business and leisure markets. International unit revenue rose 4%, which it attributed to structural changes to its network and the refocusing on its Singapore hub. ASKs decreased over the quarter by 0.3%, with capacity cuts taking place across its domestic and international networks. “Our record passenger revenue performance for the first quarter meant that we were able to substantially recover higher fuel prices,” commented CE Alan Joyce in a trading update. “Market demand for travel remains fundamentally strong and we’re seeing some wind-back of competitor capacity growth.” While it did not provide any cost data, it noted that apart from higher fuel costs, the carrier increased commissions paid to travel agents and also had to contend with a weaker Australian dollar.<br/>