Qantas A380 turned back after door damage from catering truck
Passenger-door seal damage caused by a catering truck caused unnerving on-board noise that led the pilots of a Qantas Airbus A380 to return to Sydney 2 hours into a scheduled flight to the US, an ATSB report found. The A380 conducted a routine departure from Sydney Airport on a scheduled flight to Dallas/Fort Worth International Aug 29. As it passed FL250, “a loud noise was detected coming from a door on the upper deck,” ATSB said. The crew determined the door was closed and locked “correctly and not at risk of opening.” But “passenger discomfort” combined with “the unknown nature of the issue” convinced the flight crew to return to Sydney. The aircraft dumped fuel and completed an “uneventful” arrival, ATSB said in its report, released Nov 29. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2018-12-04/oneworld/qantas-a380-turned-back-after-door-damage-from-catering-truck
https://portal.staralliance.com/cms/logo.png
Qantas A380 turned back after door damage from catering truck
Passenger-door seal damage caused by a catering truck caused unnerving on-board noise that led the pilots of a Qantas Airbus A380 to return to Sydney 2 hours into a scheduled flight to the US, an ATSB report found. The A380 conducted a routine departure from Sydney Airport on a scheduled flight to Dallas/Fort Worth International Aug 29. As it passed FL250, “a loud noise was detected coming from a door on the upper deck,” ATSB said. The crew determined the door was closed and locked “correctly and not at risk of opening.” But “passenger discomfort” combined with “the unknown nature of the issue” convinced the flight crew to return to Sydney. The aircraft dumped fuel and completed an “uneventful” arrival, ATSB said in its report, released Nov 29. <br/>
