Ryanair ranked 'worst airline' for sixth year in a row

Ryanair has been rated as the worst airline for the sixth consecutive year by Which?, with the consumer group claiming the Dublin-based carrier is still catching out passengers with hidden costs. In the annual survey of short-haul airlines, passengers gave the airline the lowest possible rating for boarding, seat comfort, food and drink, and cabin environment. According to Which?, Ryanair, which carries more passengers than any other airline in Europe, is also now the airline most consumers refuse to fly with; of those who expressed a preference, 70% said they would not use Ryanair. Ryanair, however, dismissed the survey as “unrepresentative and worthless”. The poll suggests Ryanair’s attempts to convince the flying public it is a better airline have yet to pay off, while the refusal to pay compensation to passengers affected by strikes has again left its reputation in tatters. While Ryanair argues that repeated tweaks to its baggage rules have made travelling cheaper for many, the charges for assigned seating and cabin luggage can push their fares higher than those of rivals, Which? said. <br/>