Lufthansa passenger compensation cost E500m in 2018: executive

Lufthansa spent E500m on compensating passengers for flight delays and cancellations last year, a senior company figure said Friday. A Lufthansa spokesman could not confirm the cost cited by Thorsten Lange, the German airline’s head of fuel purchasing. However, the group’s bill for such problems had more than doubled to E350m in the first nine months of the year, the spokesman added. The figure for the full year is due to be published next month. Lufthansa struggled last year like rivals to cope with Europe’s rising demand for air travel.<br/>
Reuters
https://www.reuters.com/article/us-lufthansa-results/lufthansa-passenger-compensation-cost-500-million-euros-in-2018-executive-idUSKCN1PQ5EP
2/2/19
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