China Airlines promises compensation to stranded passengers as pilot strike continues
China Airlines is offering up to US$250 each to passengers whose travel plans have been disrupted by an ongoing pilots’ dispute that has seen at least 86 flights cancelled in the past four days and a share price fall of more than 3%. More than 3,400 travellers booked on at least 20 flights between Taiwan and Hong Kong would be able to claim the compensation for flights that were either cancelled or delayed, an airline spokesman said on Monday. “We will set up a special site at our official website soonest, through which affected passengers can each apply for US$100 per day in compensation, with the amount capped at US$250,” spokesman Jason Liu said. drop of 3.32 per cent. The airlines and the pilots returned to talks on Monday after their previous round failed to yield a resolution, but no consensus was reached again on their major dispute over the pilots’ working hours, according to the Taoyuan Union of Pilots. “Because no agreement was reached, we are forced to continue our strike. We apologise for the inconvenience,” a union spokeswoman said. The union has insisted the company must roster three pilots instead of the current two on flights lasting more than seven hours, to reduce fatigue and flight risks. China Airlines has said meeting the pilots’ demands would create huge costs and seriously cut back the company’s profits. The union has stressed that a seven-hour flight results in a pilot being on duty for a total of nine or even more hours – more than Taiwan’s labour ruling of eight hours of work per day. China Airlines insists its rostering policy is in line with international practice.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-02-12/sky/china-airlines-promises-compensation-to-stranded-passengers-as-pilot-strike-continues
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China Airlines promises compensation to stranded passengers as pilot strike continues
China Airlines is offering up to US$250 each to passengers whose travel plans have been disrupted by an ongoing pilots’ dispute that has seen at least 86 flights cancelled in the past four days and a share price fall of more than 3%. More than 3,400 travellers booked on at least 20 flights between Taiwan and Hong Kong would be able to claim the compensation for flights that were either cancelled or delayed, an airline spokesman said on Monday. “We will set up a special site at our official website soonest, through which affected passengers can each apply for US$100 per day in compensation, with the amount capped at US$250,” spokesman Jason Liu said. drop of 3.32 per cent. The airlines and the pilots returned to talks on Monday after their previous round failed to yield a resolution, but no consensus was reached again on their major dispute over the pilots’ working hours, according to the Taoyuan Union of Pilots. “Because no agreement was reached, we are forced to continue our strike. We apologise for the inconvenience,” a union spokeswoman said. The union has insisted the company must roster three pilots instead of the current two on flights lasting more than seven hours, to reduce fatigue and flight risks. China Airlines has said meeting the pilots’ demands would create huge costs and seriously cut back the company’s profits. The union has stressed that a seven-hour flight results in a pilot being on duty for a total of nine or even more hours – more than Taiwan’s labour ruling of eight hours of work per day. China Airlines insists its rostering policy is in line with international practice.<br/>
