American apologises for kicking a mother and baby off flight for skin condition
American Airlines is apologising to a South Carolina mother and her young son after they were booted from a flight because of their rare, genetic skin condition. Jordan Flake said she was discriminated against and wrongfully kicked off a South Carolina-bound flight with her toddler son, Jackson, after an airline employee inquired about her "rash" shortly before takeoff. After asking nearby passengers to move, the employee "quietly asked me about 'my rash' and if I had a letter from a doctor stating it was OK for me to fly," Flake wrote on Facebook, where she documented the ordeal. "I explained to him that it was called ichthyosis and it was a genetic skin condition." The mother and son were returning home Thursday after visiting her military husband in Texas before his deployment, Flake wrote. Ichthyosis is a genetic skin disorder that slows the skin's natural shedding process, resulting in dry and scaling skin, according to Mayo Clinic. It's not contagious, but that didn't stop the airline from ordering Flake to deplane. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-03-04/oneworld/american-apologises-for-kicking-a-mother-and-baby-off-flight-for-skin-condition
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American apologises for kicking a mother and baby off flight for skin condition
American Airlines is apologising to a South Carolina mother and her young son after they were booted from a flight because of their rare, genetic skin condition. Jordan Flake said she was discriminated against and wrongfully kicked off a South Carolina-bound flight with her toddler son, Jackson, after an airline employee inquired about her "rash" shortly before takeoff. After asking nearby passengers to move, the employee "quietly asked me about 'my rash' and if I had a letter from a doctor stating it was OK for me to fly," Flake wrote on Facebook, where she documented the ordeal. "I explained to him that it was called ichthyosis and it was a genetic skin condition." The mother and son were returning home Thursday after visiting her military husband in Texas before his deployment, Flake wrote. Ichthyosis is a genetic skin disorder that slows the skin's natural shedding process, resulting in dry and scaling skin, according to Mayo Clinic. It's not contagious, but that didn't stop the airline from ordering Flake to deplane. <br/>