Delta enters the seat recline wars

Delta Air Lines Inc. will reduce the amount that seats recline on some planes by about 2 inches, aiming to preserve the workspace of multitasking business travellers. The first Airbus A320s to get the modified seats will debut this weekend, the carrier said Friday. The distance that seats recline will drop to 3.5 inches from 5.4 in first class, and to 2 inches from 4 in Comfort Plus and coach. The A320s generally are used on flights of 2 hours or less. The change -- made in response to customer complaints -- should make life easier for business travellers trying to work on laptops perched on tray tables, often while viewing mobile phones and seat-back video screens, Delta said. “It’s all about protecting customers’ personal space and minimising disruptions to multitasking in flight,” the airline said. <br/>
Bloomberg
https://www.bloomberg.com/news/articles/2019-04-12/delta-sacrifices-some-seat-reclines-to-ease-crunch-on-laptops
4/12/19