Airlines demand changes to European flight compensation rules
Airlines are stepping up the fight against what they see as poorly drafted and enforced passengers’ rights rules. Under the European legislation known as EU261, travellers are entitled to cash compensation for long delays or cancellations that are within the airlines’ control. Now Philip Meeson, executive chairman of Jet2’s owner, Dart Group, has called for changes to the system. At present individual passengers apply for compensation either direct with the airline or through claims-handling firms, which typically take one-third of any compensation awarded. Meeson, is calling for the CAA's existing Passenger Advice and Complaints Team (PACT) to rule definitively on whether a particular flight should qualify for compensation. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-04-16/unaligned/airlines-demand-changes-to-european-flight-compensation-rules
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Airlines demand changes to European flight compensation rules
Airlines are stepping up the fight against what they see as poorly drafted and enforced passengers’ rights rules. Under the European legislation known as EU261, travellers are entitled to cash compensation for long delays or cancellations that are within the airlines’ control. Now Philip Meeson, executive chairman of Jet2’s owner, Dart Group, has called for changes to the system. At present individual passengers apply for compensation either direct with the airline or through claims-handling firms, which typically take one-third of any compensation awarded. Meeson, is calling for the CAA's existing Passenger Advice and Complaints Team (PACT) to rule definitively on whether a particular flight should qualify for compensation. <br/>
