United Airlines agent charged after racial slur accusation

A United Airlines airport agent is accused of using a racial slur against a customer and faces a misdemeanour charge of disorderly conduct. The charge against Carmella Davano was filed after a Feb 26 incident at Bush Intercontinental. A spokesman said Davano has been removed from duty since the incident while the matter is investigated. When the investigation is over, United will take appropriate action "up to and including termination." The spokesman said United has "zero tolerance for discrimination of any kind." In 2017, after an American Airlines pilot ordered activist Tamika Mallory off a plane, the NAACP issued an advisory warning African Americans that they could face bias on the airline. The civil rights group lifted the advisory last year after American made several changes including training employees against implicit bias. <br/>