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UK: Airlines face pressure to scrap charges for name changes on tickets

Airlines could soon be ordered to end the rip-off charges for changing the name on a ticket, as passengers face costs of up to GBP160 for mistakes. The Civil Aviation Authority is urging carriers to make their terms and conditions more transparent amid concern a typo during the booking process can incur “significant” costs. Richard Moriaty, the CAA’s CE, last week said that a review was under way into the myriad booking rules used across the industry. It was suggested by the CAA chief that some carriers are likely to face criticism for the transparency of their rules in the forthcoming review, to be published this summer. Moriaty said: “Some terms and conditions can feel downright unfair to some passengers – charging a significant amount of money to correct a simple typo made during the booking process, for example." <br/>