Computer outages strike US airlines about once a month
The US airline industry suffers about one technology outage per month, most of them serious enough to disrupt flights. However, regulators don't oversee airline information-technology systems, and outages aren't covered by consumer protections for passengers. The Government Accountability Office reported Wednesday that it counted 34 outages from 2015 through 2017, and 85% caused delays or cancellations. GAO says airline systems are complicated because they developed over many years and different ones were combined after a wave of mergers. The government doesn't track outages, so researchers had to use other sources, and they don't know how many passengers were affected.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-06-13/general/computer-outages-strike-us-airlines-about-once-a-month
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Computer outages strike US airlines about once a month
The US airline industry suffers about one technology outage per month, most of them serious enough to disrupt flights. However, regulators don't oversee airline information-technology systems, and outages aren't covered by consumer protections for passengers. The Government Accountability Office reported Wednesday that it counted 34 outages from 2015 through 2017, and 85% caused delays or cancellations. GAO says airline systems are complicated because they developed over many years and different ones were combined after a wave of mergers. The government doesn't track outages, so researchers had to use other sources, and they don't know how many passengers were affected.<br/>
