American Airlines baggage woes continue

American Airlines is losing more luggage than any other US airline, according to data released by the US DoT. Baggage handling is especially poor on AA flights which pass through Philadelphia International, the Philadelphia Inquirer reports. In June 2019, the airline lost bags at a rate of 11 per 1,000 passengers boarded, the worst rate among the 10 largest US airlines. Overall, American Airlines consistently ranks poorly in lost baggage reports released by the US DoT. The problem is especially acute in Philadelphia, a major hub for American Airlines, which accounts for 70% of traffic at the airport. At PHL, American mishandled 20 bags per 1,000 boarded in June, and 15 per 1,000 overall in 2019 so far. That included an incident in August where the airline lost all of the bags on a flight from Atlanta to Philadelphia. <br/>
Business Traveller
https://www.businesstraveller.com/business-travel/2019/09/17/american-airlines-baggage-woes-continue/
9/17/19