Former JetBlue gate agent faces prison over US$1m ticket exchange scheme
A former JetBlue employee is facing up to 20 years in prison after pleading guilty in a Boston federal court Friday to scamming the airline of nearly US$1m in flights. Tiffany Jenkins, a former gate agent, used her position to convert low-cost flights to more expensive flights and destinations for friends, family and acquaintances, according to the US Attorney’s Office. Jenkins had access to JetBlue’s computer reservation database and had the ability to use a special code, “INVOL,” which is short for involuntary exchange, to change flights for customers at no additional cost. During a 15-month period, Jenkins used the code approximately 505 times for more than 100 different passengers. The US Attorney’s Office said many of those exchanges occurred after the passenger first booked low-price domestic flights. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-10-23/unaligned/former-jetblue-gate-agent-faces-prison-over-us-1m-ticket-exchange-scheme
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Former JetBlue gate agent faces prison over US$1m ticket exchange scheme
A former JetBlue employee is facing up to 20 years in prison after pleading guilty in a Boston federal court Friday to scamming the airline of nearly US$1m in flights. Tiffany Jenkins, a former gate agent, used her position to convert low-cost flights to more expensive flights and destinations for friends, family and acquaintances, according to the US Attorney’s Office. Jenkins had access to JetBlue’s computer reservation database and had the ability to use a special code, “INVOL,” which is short for involuntary exchange, to change flights for customers at no additional cost. During a 15-month period, Jenkins used the code approximately 505 times for more than 100 different passengers. The US Attorney’s Office said many of those exchanges occurred after the passenger first booked low-price domestic flights. <br/>
