EasyJet cancels flights to and from Italy for 5,000 passengers
EasyJet has cancelled 32 flights between the UK and Italy ahead of a national strike Friday. The EasyJet groundings affect an estimated 5,000 passengers – but the airline has failed to give travellers a proper picture of their rights. Travellers have been told: “You can transfer onto a new flight.” But half-term for many schools begins or ends at the weekend, and so demand is strong, with many flights fully booked. With no space on EasyJet services for days, there is no mention of using another airline. Under European air passengers’ rights rules, as spelt out by the Civil Aviation Authority, if EasyJet cannot provide a suitable alternative flight on the same day then it must buy seats on another airline. The same rules apply to passengers booked on Alitalia, which has cancelled more than 200 domestic and European flights Friday. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-10-25/unaligned/easyjet-cancels-flights-to-and-from-italy-for-5-000-passengers
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EasyJet cancels flights to and from Italy for 5,000 passengers
EasyJet has cancelled 32 flights between the UK and Italy ahead of a national strike Friday. The EasyJet groundings affect an estimated 5,000 passengers – but the airline has failed to give travellers a proper picture of their rights. Travellers have been told: “You can transfer onto a new flight.” But half-term for many schools begins or ends at the weekend, and so demand is strong, with many flights fully booked. With no space on EasyJet services for days, there is no mention of using another airline. Under European air passengers’ rights rules, as spelt out by the Civil Aviation Authority, if EasyJet cannot provide a suitable alternative flight on the same day then it must buy seats on another airline. The same rules apply to passengers booked on Alitalia, which has cancelled more than 200 domestic and European flights Friday. <br/>
