Ryanair baggage fee policy ruled as 'abusive' in Spain

A Spanish court has described Ryanair's policy of charging a fee for hand luggage as "abusive" after a passenger was fined for taking a carry-on bag without a special ticket. The passenger was forced to pay a E20 fine to bring her 10kg luggage on board. The airline said it would not change its bagging policy. The airline has a policy of charging customers an additional fee for carrying anything more than one personal item on board. Larger bags can also require a luggage fee. In its ruling, the Commercial Court ruled that the woman should be refunded with interest. It called Ryanair's cabin baggage policy "abusive" in respect to the customer's legal rights under Spanish law. It ruled the policy to be null and void and told Ryanair "to remove it" from its terms and conditions. <br/>
BBC
https://www.bbc.com/news/world-europe-50497629
11/20/19