Alaska Airlines loses ‘hundreds’ of passengers’ bags days before Christmas

Alaska Airlines reportedly lost “hundreds” of passengers’ bags just before Christmas after too many of its workers called in sick over the weekend. The staff shortage meant numerous travellers flying into Sea-Tac Airport in Washington State Dec 21 were left luggageless. The shortage also resulted in thousands of passengers being stranded on the tarmac for hours waiting to deplane. The airline apologised for the chaos. “With many different factors working against us, we dropped the ball, and by doing that, created an awful holiday travel experience just when people rely on us the most.” Alaska Airlines blamed severe staffing shortage during a very heavy travel period, combined with “difficult weather conditions” for the issues. “We simply did not have enough people to do all the work,” they added. <br/>
Independent
https://www.independent.co.uk/travel/news-and-advice/alaska-airlines-lost-luggage-bags-christmas-flights-sick-workers-a9259071.html
12/24/19