United Airlines gives US$90,000 in travel vouchers for downgrading passengers
United Airlines had to swap out Boeing 777 aircraft for a Saturday flight from Newark to Hawaii, resulting in a reduction of business class seats These aren't the passengers an airline wants to annoy. So the airline offered miles to passengers willing to sit in a lower class of seating on the Boeing 767-300 for the 11-hour plus direct flight. Nine passengers accepted US$10,000 in travel voucher compensation each for a total of $90,000. "Occasionally we have to change aircraft at the last minute and when that happens, we try to do the right thing and make the impact to customers as minimal as possible," A United spokeswoman said. The 9 business class passengers volunteered to sit in a "Premium Plus" cabin, which offers passengers more legroom and other benefits not found in a regular coach cabin. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2020-02-25/star/united-airlines-gives-us-90-000-in-travel-vouchers-for-downgrading-passengers
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United Airlines gives US$90,000 in travel vouchers for downgrading passengers
United Airlines had to swap out Boeing 777 aircraft for a Saturday flight from Newark to Hawaii, resulting in a reduction of business class seats These aren't the passengers an airline wants to annoy. So the airline offered miles to passengers willing to sit in a lower class of seating on the Boeing 767-300 for the 11-hour plus direct flight. Nine passengers accepted US$10,000 in travel voucher compensation each for a total of $90,000. "Occasionally we have to change aircraft at the last minute and when that happens, we try to do the right thing and make the impact to customers as minimal as possible," A United spokeswoman said. The 9 business class passengers volunteered to sit in a "Premium Plus" cabin, which offers passengers more legroom and other benefits not found in a regular coach cabin. <br/>
