US: Refund-related lawsuits against airlines are taking off, but will they succeed?

Suing an airline seems to be the new American pastime. Since the COVID-19 pandemic started, passengers have taken all of the legacy carriers to court, alleging they failed to refund their tickets as required by law. Early last month, a passenger in Chicago sued United for refusing to issue refunds for a canceled flight despite "being entitled to a refund if the airline canceled a flight regardless of the reason." A few days later, another passenger filed a lawsuit Delta, accusing the carrier of acting in a "deceptive and unfair manner" in failing to honor ticket refunds and requests from its passengers after the outbreak. Less than a week after that, the same law firm took American Airlines to court, alleging it forced customers into a rebooked flight or travel voucher instead of returning their money. "Passengers are eager to take action," says Steve Berman, a managing partner for Hagens Berman, the law firm litigating the cases. "Airlines have only offered them vouchers that they won't be able to use for the foreseeable future and dead-end customer support phone calls. Airlines, as we expected, have made every attempt to deny responsibility." It's happening everywhere. Canada's airlines are also being sued. European airlines are reportedly next. Story has more.<br/>
USA Today
https://www.usatoday.com/story/travel/advice/2020/05/15/coronavirus-want-sue-your-airline-get-refund-read-first/5185753002/
5/15/20