Runaway trolley injured several passengers on Air France 777

French investigators believe cabin crew’s increased workload, after an unexpected change of aircraft type, meant a trolley was left unsecured and injured several passengers when it broke free. The accident occurred on board an Air France Boeing 777-300ER departing Mauritius for Paris Charles de Gaulle on 16 September 2018. French investigation authority BEA says the aircraft was a replacement for one with a different configuration. While there are procedures for advising of, and preparing for, such a change, the inquiry found the operations control centre transmitted the wrong configuration data. This incorrect configuration not only implied changes including a significant number of business-class upgrades – with some four times as many business seats as the normal cabin layout on the route – and changes to the crew and catering. But the information could not be accessed through the crew’s tablets early enough, meaning the preparation of the flight and the boarding process were disrupted. “In order to limit the impact on on-board service during the flight, the cabin crew made numerous adjustments within the cabin,” says BEA, adding that these additional tasks led the cabin crew to “deviate” from roles normally assigned to them. Story has details.<br/>