Disabled woman sues American Airlines, alleging she was ‘humiliated’ when she tried to use the lavatory

An Idaho woman is suing American Airlines and online travel agency CheapOair, alleging that despite her family’s efforts, they failed to provide proper accommodations for her cross-country flight, causing emotional distress and humiliation. The lawsuit, filed in US District Court for the Northern District of Utah this week, alleges that Tammy Sue Spears, who is disabled, was subjected to a humiliating chain of events including being dragged and dropped in the aisle of the plane while trying to get to the lavatory on her flight from Salt Lake City to Charlotte on Aug. 10. “American Airlines and CheapOair owed a duty of care to Mrs Spears to provide her with an aisle wheelchair,” said Diane Marger Moore, who is representing Spears along with Ronald L.M. Goldman and Nicholas U. Frandsen. “They not only failed to provide her with a chair, they failed to warn her that without one, there would be no means for her to use the lavatory for the duration of the flight. These failures combined with the flight crew’s lack of compassion caused physical and emotional harm to our client that may not ever fully heal.” Story has more details.<br/>