Star Alliance and Living Map partnership offers touchless digital airport connections (media release)

In partnership with Living Map, Star Alliance has begun developing a set of location and map-based digital tools for integration into the mobile apps of their member airlines. The first of these, Star Alliance’s digital version of its Connection Service product, launched last September with Singapore Airlines at London Heathrow Airport, and is planned for rollout to other member airlines and additional transfer intensive airports. The digital Connection Service is designed to curate the airport connection journey with route guidance based on the individual passenger’s location, itinerary and profile, including guidance from arrival to departure gate, transit time and, in the case of critical connections, a digital express connection card that will allow expedited passage through checkpoints. The product will see continual development releases that will add to and enhance connection journey features, whilst adding new user journeys in the future.<br/>