Air NZ pushes customer credit expiry dates into 2022

Air NZ has confirmed customers credits will be extended by another year, as the COVID-19 pandemic continues. The extension will come as good news to customers booked to travel on its international services and for those who currently have fares in credit. Customers who hold an existing credit with the airline will now have until June 30, 2022 to make a new booking using their credit, and until June 30, 2023 to take the travel. This applies to both domestic and international credits. Customers who book or currently hold tickets for international flights scheduled to depart up until 11.59pm on June 30, 2021 will now be able to either hold the value of their fare in credit for rebooking until June 30, 2022, or amend the date of their flight with change fees waived, however any airfare difference will need to be paid. Air NZ's chief customer and sales officer Leanne Geraghty says the extension of the policy means customers can rest assured their credit will remain valid for longer as circumstances continue to change.<br/>