United says that '100%' of customers will be able to bring carry-on bags as part of its massive fleet upgrades
United plans to gut the interiors of its narrow-body Boeing and Airbus planes as part of a multi-year fleet revitalization program. Upgrades to the cabin will include installing seat-back in-flight entertainment screens, in-seat power at every seat, and LED mood lighting. One upgrade that flyers should look forward to more than most, however, is larger overhead bins that United says will create enough space for every passenger's carry-on bag. If that holds true, passengers will no longer have to worry about gate-checking their carry-on bags. "We're going to have one spot for each bag for each customer," Toby Enqvist, United's chief customer officer, said at an airline event on Tuesday. The hope is that by ensuring all bags will have an onboard home, passengers won't be in such a rush to board and can stop crowding gate areas waiting for their boarding group or zone to be called. "You don't have to line up 45 minutes before the flight because everybody's going to have a spot," Enqvist said. "It's a game-changer."<br/>
https://portal.staralliance.com/cms/news/hot-topics/2021-07-06/star/united-says-that-100-of-customers-will-be-able-to-bring-carry-on-bags-as-part-of-its-massive-fleet-upgrades
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United says that '100%' of customers will be able to bring carry-on bags as part of its massive fleet upgrades
United plans to gut the interiors of its narrow-body Boeing and Airbus planes as part of a multi-year fleet revitalization program. Upgrades to the cabin will include installing seat-back in-flight entertainment screens, in-seat power at every seat, and LED mood lighting. One upgrade that flyers should look forward to more than most, however, is larger overhead bins that United says will create enough space for every passenger's carry-on bag. If that holds true, passengers will no longer have to worry about gate-checking their carry-on bags. "We're going to have one spot for each bag for each customer," Toby Enqvist, United's chief customer officer, said at an airline event on Tuesday. The hope is that by ensuring all bags will have an onboard home, passengers won't be in such a rush to board and can stop crowding gate areas waiting for their boarding group or zone to be called. "You don't have to line up 45 minutes before the flight because everybody's going to have a spot," Enqvist said. "It's a game-changer."<br/>