Berlin's troubled Brandenburg Airport still in crisis one year after opening
After nearly a decade of delays and billions of euros over budget, Berlin's long-awaited airport, Berlin-Brandenburg, finally opened on October 31, 2020. But turbulence has continued for BER during its first year of operation, with a long list of problems and passenger complaints: lengthy check-in and security lines; confusing layout and signage; cramped, dirty bathrooms; and bacteria found in drinking water, just to name a few. Most recently, a fire alarm on November 5, which was possibly triggered by a passenger smoking in a restroom, resulted in an evacuation and, for many passengers, another security check mandated by the federal police, even if they had already been screened. Although many departures were held back to accommodate the delay, travelers still missed their flights. That was preceded by another challenging situation in early October during Germany's fall school holidays, a popular travel time for locals. Hours-long check-in and security lines again led to missed flights and irate passengers, some venting their frustrations on social media with videos and photos of lines snaking through the airport. Others reported long waits for baggage pickup.<br/>The airport, which is owned by the federal government and states of Berlin and Brandenburg, also faces a financial crisis. With passenger numbers a fraction of pre-pandemic figures, the company lost approximately $1.16b in 2020, with more high losses expected in coming years. By 2026, BER will require an additional E2.4b. "We need money quickly," CEO Aletta von Massenbach recently told German newspaper Tagesspiegel.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2021-12-13/general/berlins-troubled-brandenburg-airport-still-in-crisis-one-year-after-opening
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Berlin's troubled Brandenburg Airport still in crisis one year after opening
After nearly a decade of delays and billions of euros over budget, Berlin's long-awaited airport, Berlin-Brandenburg, finally opened on October 31, 2020. But turbulence has continued for BER during its first year of operation, with a long list of problems and passenger complaints: lengthy check-in and security lines; confusing layout and signage; cramped, dirty bathrooms; and bacteria found in drinking water, just to name a few. Most recently, a fire alarm on November 5, which was possibly triggered by a passenger smoking in a restroom, resulted in an evacuation and, for many passengers, another security check mandated by the federal police, even if they had already been screened. Although many departures were held back to accommodate the delay, travelers still missed their flights. That was preceded by another challenging situation in early October during Germany's fall school holidays, a popular travel time for locals. Hours-long check-in and security lines again led to missed flights and irate passengers, some venting their frustrations on social media with videos and photos of lines snaking through the airport. Others reported long waits for baggage pickup.<br/>The airport, which is owned by the federal government and states of Berlin and Brandenburg, also faces a financial crisis. With passenger numbers a fraction of pre-pandemic figures, the company lost approximately $1.16b in 2020, with more high losses expected in coming years. By 2026, BER will require an additional E2.4b. "We need money quickly," CEO Aletta von Massenbach recently told German newspaper Tagesspiegel.<br/>