Sunwing flights delayed, passengers stranded amid network-wide issue

A technical issue has delayed a number of Sunwing Airline flights, stranding some Canadian travellers as the issue hampers check-in and boarding. In a statement Monday, a spokesperson for Sunwing Travel Group said the airline's systems provider is experiencing a network-wide system issue, affecting carriers globally, including Sunwing flights. Sunwing's website shows virtually all flights scheduled for Monday — more than 40 — have been delayed, some by more than 12 hours. "We sincerely regret the impact this is having on our customers' travel plans and are working diligently with our technology provider to resolve the issue as soon as possible," the statement reads. Maintaining a computer system is the airline's own responsibility, said Gábor Lukács, a passenger rights advocate. "There can be some truly exceptional responsibilities like being hacked like internet cables being cut accidentally, but airlines have to have contingencies," he said. <br/>