Thousands of Sunwing passengers left in limbo due to technical glitch

Thousands of passengers remain stranded abroad and vacations have been delayed for others as Sunwing Airlines continues to struggle with technical issues that began Sunday afternoon. At Toronto’s Pearson International Airport Tuesday morning, hundreds of passengers waited in long lines, many unsure whether their flights would leave by the end of the day. “I just would have liked a lot more transparency,” one woman told CTV National News. The Toronto-based airline company said a network outage with its check-in systems provider continues to ground many flights. As a result, Sunwing says it must manually check-in travellers for their flights. As of Tuesday morning, the company said 15 out of the more than 40 scheduled flights have been processed. Sunwing says the outage stems from its check-in systems provider, Airline Choice, which is “working with relevant authorities to find a solution as soon as possible,” according to a statement. Sunwing apologized to passengers "whose travel plans have been impacted" and urged them to sign up for alerts on its website at Sunwing.ca.<br/>