Travellers facing 'chaotic' delays as Pearson airport navigates long lines, staffing issues

Travellers at Toronto's Pearson International Airport are being asked to pack plenty of patience on Monday as longer than expected lineups and Canada-wide staffing shortages cause delays. "This is ridiculous — this is really not well organized," said Adam Brazier, who is travelling home with his family to P.E.I. "A lot of people are going into the wrong lines right now because there's nobody to tell us which lines to go into." Matthew Green, the NDP MP for Hamilton Centre, reached Pearson airport about 90 minutes before his 8:10 a.m. domestic flight to Ottawa. He says he arrived to find about 500 people lined up in the airport outside of the gate, in what he described as a "disorganized, chaotic conga line." What became immediately apparent, Green says, is that the airport was "completely understaffed, unprepared, and unable to accommodate the bottleneck that was happening there." The airport sent out a message on Twitter Monday morning, advising travellers to leave themselves lots of extra time and to check their flight status before leaving for the terminal. <br/>