Bristol Airport's plea over queue chaos as some travellers arrive five hours early
Bristol airport has pleaded with passengers to arrive within reasonable time for their flights as they blame people arriving five hours early were causing congestion in their terminals. Angry holidaymakers were complaining about being forced to queue for hours just to get into the terminal at Bristol airport on Monday morning. Travellers compared the scenes to "a zoo" and claimed there was widespread disorder and confusion - along with several flights being cancelled. In response Bristol airport issued a statement saying: "For early morning flight departures we are seeing customers arriving five hours prior to flight departure, adding to the congestion in the terminal. This is something we have not experienced before. "When customers are queuing before check-in and security opens it provides a negative customer experience for everyone, and one we want to avoid. We advise all customers to arrive in the terminal when their check-in opens, this helps us to manage resources and gets customers on their way quickly and efficiently as possible." People have been arriving early after reports of airport chaos have been swirling for months.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2022-05-31/general/bristol-airports-plea-over-queue-chaos-as-some-travellers-arrive-five-hours-early
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Bristol Airport's plea over queue chaos as some travellers arrive five hours early
Bristol airport has pleaded with passengers to arrive within reasonable time for their flights as they blame people arriving five hours early were causing congestion in their terminals. Angry holidaymakers were complaining about being forced to queue for hours just to get into the terminal at Bristol airport on Monday morning. Travellers compared the scenes to "a zoo" and claimed there was widespread disorder and confusion - along with several flights being cancelled. In response Bristol airport issued a statement saying: "For early morning flight departures we are seeing customers arriving five hours prior to flight departure, adding to the congestion in the terminal. This is something we have not experienced before. "When customers are queuing before check-in and security opens it provides a negative customer experience for everyone, and one we want to avoid. We advise all customers to arrive in the terminal when their check-in opens, this helps us to manage resources and gets customers on their way quickly and efficiently as possible." People have been arriving early after reports of airport chaos have been swirling for months.<br/>