Air NZ named New Zealand's top corporate in annual reputation survey

Air New Zealand has claimed top spot in a corporate reputation index for the eighth year in a row. The Kantar Corporate Reputation Index measures the responsibility, fairness, success/leadership and trust of 50 of New Zealand’s top corporates by revenue. Air New Zealand’s overall score of 110 was one point up from its score of 109 last year. It scored highest for trust and responsibility and ranked third for leadership. Kantar spokeswoman Sarah Bolger said an overall score of 105 or more represented a world-class rating. Air New Zealand was also the most highly ranked company for valuing diversity and inclusion. People said Air New Zealand was the most desirable employer because of its culture, career opportunities and care for people and the environment, she said. Nearly two thirds of respondents said the airline stood out for creating an environment where people with different backgrounds and perspectives felt valued and welcomed. Bolger said despite issues around things like Air New Zealand’s long customer call centre wait times and concerns around carbon emissions, there were enough people who had positive experiences with the airline that meant it consistently topped the reputation index.<br/>