Don't expect great summer experience, warns Manchester airport boss

The new boss of Manchester Airport has warned he cannot promise passengers a "great" experience this summer. Managing director Chris Woodroofe told BBC News improvements have been made and he expects "the vast majority" of passengers to have a reasonable experience. Most will "get through security in 30 minutes, get on their plane and fly away", he said. But he admitted "there's going to be examples where that doesn't happen, and in advance, I'm sorry about that. That's a terrible thing to have happened because we want everyone to get on their way." Manchester and Gatwick airports both told the BBC they have been working hard behind the scenes to ensure summer goes smoothly, after challenges hit the re-start of international travel. However, they cannot promise things will be perfect, or back to a 2019 "normal" level of service. Airlines report most passengers have made their journeys without problems.<br/>