Passengers faking need for wheelchair to skip queues, Heathrow boss claims

Airline passengers are skipping queues at Heathrow by pretending to need wheelchairs after watching a video showing this on TikTok, the airport’s boss has said. John Holland-Kaye, the CE of Heathrow airport, told LBC radio that some passengers were using the wheelchair support available to try to get fast-tracked through the airport, adding that this was “the wrong thing to be doing”. He told LBC: “For passengers requiring wheelchair support we have more demand than we had before the pandemic. Why is that happening? Some of this is because people are using the wheelchair support to try to get fast-track through the airport. That is absolutely the wrong thing to be doing.” He added: “If you go on TikTok you’ll see that that is one of the travel hacks that people are recommending. Please don’t do that.” In June a TikTok user uploaded a video of themselves having pretended to have an injured ankle and been given a wheelchair while flying from Ibiza to Bristol. The video showed the user removing their shoe, and was captioned: “Faking hurting my leg to get through security faster and on to the plane.”<br/>