Thousands in Canada facing travel woes, still without power days after storms
Thousands of people in Canada were still without electricity or facing travel headaches on Tuesday, days after fierce winter storms struck right before Christmas. The storms have wreaked havoc with electricity grids and travel plans for the last four days. Hundreds of Canadians have been stranded for days in Mexico after Sunwing cancelled their flights home, with many accusing the airline of "abandoning" them by not rebooking them on new flights or failing to make it clear where they will stay while they wait to leave. "A number of return flights continue to be impacted by delays due to displaced crew and aircraft, resulting from the aftermath of severe weather disruptions across Canada," the company said Tuesday. Sunwing said it's working "around the clock" to get passengers home. "We have completed two recovery flights so far this week, have planned another eight recovery flights, which are scheduled to depart up to and including Dec. 30, 2022, and are currently finalizing recovery plans for our remaining passengers in destination," the company said. For southbound flights, Sunwing announced on Monday afternoon, via Twitter, that the baggage belt at Pearson International Airport's Terminal 3 in Toronto was not working, and as a result, it couldn't guarantee that customers' checked baggage would accompany them on departing aircraft. Early Tuesday, the airport posted on Twitter that the baggage belt in question was operational again. However, due to a high volume of passengers and staffing issues, the airport is still dealing with delays in getting arriving passengers their baggage, Tori Gass, a Greater Toronto Airports Authority spokesperson, said Tuesday.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2022-12-28/general/thousands-in-canada-facing-travel-woes-still-without-power-days-after-storms
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Thousands in Canada facing travel woes, still without power days after storms
Thousands of people in Canada were still without electricity or facing travel headaches on Tuesday, days after fierce winter storms struck right before Christmas. The storms have wreaked havoc with electricity grids and travel plans for the last four days. Hundreds of Canadians have been stranded for days in Mexico after Sunwing cancelled their flights home, with many accusing the airline of "abandoning" them by not rebooking them on new flights or failing to make it clear where they will stay while they wait to leave. "A number of return flights continue to be impacted by delays due to displaced crew and aircraft, resulting from the aftermath of severe weather disruptions across Canada," the company said Tuesday. Sunwing said it's working "around the clock" to get passengers home. "We have completed two recovery flights so far this week, have planned another eight recovery flights, which are scheduled to depart up to and including Dec. 30, 2022, and are currently finalizing recovery plans for our remaining passengers in destination," the company said. For southbound flights, Sunwing announced on Monday afternoon, via Twitter, that the baggage belt at Pearson International Airport's Terminal 3 in Toronto was not working, and as a result, it couldn't guarantee that customers' checked baggage would accompany them on departing aircraft. Early Tuesday, the airport posted on Twitter that the baggage belt in question was operational again. However, due to a high volume of passengers and staffing issues, the airport is still dealing with delays in getting arriving passengers their baggage, Tori Gass, a Greater Toronto Airports Authority spokesperson, said Tuesday.<br/>