United and American Airlines place price caps on some cities to help Southwest customers get home

Many Southwest customers have been desperately trying something – anything – that will get them back home. But some passengers have been horrified to find other airlines posting last-minute flights to their destinations that can cost thousands of dollars. United and American Airlines say they have a solution: The airlines will place price caps on travel to and from select cities, the companies told CNN. Although it didn’t specifically mention Southwest, American implied the price caps were designed to help the melted-down airline’s customers get home. The price caps vary by location in areas affected by cancellations, an American Airlines spokesperson told CNN. Southwest did not respond to CNN’s request for comment. American Airlines notified customers about the price caps in a series of tweets directed at people who posted screenshots of thousand-dollar flights.<br/>