Air India to use new software to enhance safety management, facilitate real-time reporting of in-flight incidents

Tata group-owned Air India on Monday said it will use a UK-headquartered Ideagen's enterprise cloud software application Coruson to help enhance the safety management system and facilitate real-time reporting of in-flight incidents. The announcement from airline comes against the backdrop of at least three incidents of unruly passenger behaviour on two international flights last year. It is because of these incidents that the aviation regulator DGCA had imposed penalties on the carrier. Coruson, the safety data software application, will be online with effect from May 1, 2023 and will facilitate real-time reporting of in-flight incidents, Air India said in a release. Air India said the application will weed out the requirement of paperwork to a large extent and ensure automated processes relay critical information to key personnel and authorities without delay. "This will also lead to timely action". The airline is also engaged in procuring iPads for pilots and crew members and when introduced, Coruson will also be available on these devices.<br/>