Thai Airways testing biometric check-in solution at Suvarnabhumi Airport

Thai Airways is currently testing a biometric check-in service at the Kingdom's main international gateway, Suvarnabhumi Airport (BKK) in Samut Prakan near Bangkok, Thailand. The national carrier was chosen by the Airports of Thailand (AOT) to pilot the biometric check-in solution at Suvarnabhumi Airport on flights to Singapore. The trial is being conducted on flight TG409, a daily service between Bangkok and Changi Airport in Singapore, until 30 April 2023. Biometric technology is becoming much more widely used in the overall air travel experience, from check-in to boarding, and even airport lounge access, and more. It is designed to create a smoother, more seamless travel experience, helping to reduce passenger waiting times at check-in and the boarding gate as the biometric data of passengers is connected through the Passenger Validation System. The biometric check-in for TG409 is taking place at counter D9 - D12, common use self-service kiosks 63-64 and at the common use bag drop counter E14 at Suvarnabhumi Airport. The airline and concerned stakeholders will evaluate the outcome of the trial project to decided on how best to proceed with its expansion at the airport and other international gateways in the country.<br/>