Singapore's world top-rated Changi airport sees immigration system restored

Singapore’s immigration systems were largely back to normal after a disruption that caused delays at Changi airport and at land-border crossings just before the start of the weekend. Although travelers were told to delay non-essential travel, there haven’t been any flight cancellations, according to data from Flightradar24.com. The glitch came two days after the city’s largest bank, DBS Group Holdings Ltd., suffered a 10-hour outage on its mobile-phone apps and online-banking. Singapore’s Immigration & Checkpoints Authority said technical issues led to the disruption. "Preliminary investigations found that there was a technical glitch during a pre-scheduled system upgrade, and this caused an unanticipated system overload,” it said in a Facebook post Friday night. Singapore prides itself on efficiency and being a trusted business hub. Rated the world’s top airport for the 12th time by Skytrax earlier this month, Changi handled 68.3m passengers in 2019, before the Covid pandemic decimated the global travel industry. Known for its indoor waterfall, butterfly garden and plethora of shopping outlets, Changi has also embraced automation to handle the large volume of passengers passing through the Southeast Asian hub.<br/>