Aer Lingus technical issues resolved ahead of busy weekend of travel

The Aer Lingus website, app and self check-in kiosks are back up and running after technical difficulties ahead of what is likely to be the busiest weekend of travel of the year so far. The airline’s online systems were down for several hours on Thursday morning but the issues were resolved at around midday. “All Aer Lingus flights are operating as normal today. The Aer Lingus website, mobile app and self-service kiosks are now fully available for customers to check-in and manage their bookings, following a temporary issue earlier today,” a spokeswoman said. Over the course of the morning and in spite of the technical issues, flights operated as normal although passengers were advised to allow extra time for check-in. The airline did not give any indication as to the cause of the IT outage. Last September its systems suffered a major breakdown which resulted in dozens of flights being cancelled and massive delays at airports with the travel plans of thousands of people thrown into disarray. Aer Lingus blamed a “major break in connectivity” at its UK-based network provider for downing its cloud-based IT system.<br/>
Irish Times
https://www.irishtimes.com/transport/2023/04/06/aer-lingus-technical-issues-resolved-ahead-of-busy-weekend-of-travel/
4/6/23