Air New Zealand to weigh international customers at Auckland Airport throughout June

For the month of June, Air New Zealand will be weighing customers travelling on international flights out of Auckland Airport to update its average passenger weight data. The airline says the process "is essential to the safe and efficient operation of the aircraft and is a Civil Aviation Authority requirement". Airlines must carefully calculate the weight, balance and fuel requirements of every flight to fly safely and efficiently, which means every now and then they have to make sure their average passenger weight is correct. When they get it wrong, it can mean luggage gets left behind if the plane needs to reduce weight, as happened with Air NZ's inaugural flight from New York to Auckland last year. In 2021, Air NZ weighed passengers on its domestic network, but next month the airline will be asking more than 10,000 passengers on international flights to take part in the weight survey. But people set to fly overseas with Air NZ who may be worried about their weight becoming public information don't need to be concerned. "We know stepping on the scales can be daunting. We want to reassure our customers there is no visible display anywhere," said the airline's load control improvement specialist Alastair James. "No one can see your weight - not even us! It's completely anonymous. It's simple, it's voluntary, and by weighing in, you'll be helping us to fly you safely and efficiently."<br/>