Etihad Airways worker used airline data to WhatsApp me, says British woman
An airline passenger received unsolicited WhatsApp messages from a contractor working for Etihad Airways while she was waiting to board a flight from Abu Dhabi to Manchester, she has said. Hannah Smethurst, 23, tweeted a screenshot showing WhatsApp messages from a United Arab Emirates number she did not recognise, displaying the name Muhammed, at 1.32am on Wednesday. “Heyyy, I have seen u from abudhabi,” the first message said, followed by a smiling emoji. When she questioned how the sender got her number, they replied “I searched u in the system” and clarified they were referring to the airline’s system. The messages continued: “If am disturbing u … Just block me.” About 10 minutes after the first message, the sender added: “FYI Ur flight is boarding.” Smethurst, who was travelling back to her home in Preston after visiting a friend in Abu Dhabi, said the experience left her feeling concerned about her safety. “I was alone, so I just felt really vulnerable because it stuck in my mind that he knows my number, knows my home address and my full name and email address and obviously everything you give the airline when you book,” she said. “I just felt vulnerable and scared. [It] made me feel like he knew what was going on and where I was going.” Smethurst alleged that airport staff were initially dismissive when she reported the incident. She spoke to a manager who offered to take her off the flight so she could file a police report, but warned that she would have to wait 24 hours for the next direct flight to Manchester, she said.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2023-06-23/eap/etihad-airways-worker-used-airline-data-to-whatsapp-me-says-british-woman
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Etihad Airways worker used airline data to WhatsApp me, says British woman
An airline passenger received unsolicited WhatsApp messages from a contractor working for Etihad Airways while she was waiting to board a flight from Abu Dhabi to Manchester, she has said. Hannah Smethurst, 23, tweeted a screenshot showing WhatsApp messages from a United Arab Emirates number she did not recognise, displaying the name Muhammed, at 1.32am on Wednesday. “Heyyy, I have seen u from abudhabi,” the first message said, followed by a smiling emoji. When she questioned how the sender got her number, they replied “I searched u in the system” and clarified they were referring to the airline’s system. The messages continued: “If am disturbing u … Just block me.” About 10 minutes after the first message, the sender added: “FYI Ur flight is boarding.” Smethurst, who was travelling back to her home in Preston after visiting a friend in Abu Dhabi, said the experience left her feeling concerned about her safety. “I was alone, so I just felt really vulnerable because it stuck in my mind that he knows my number, knows my home address and my full name and email address and obviously everything you give the airline when you book,” she said. “I just felt vulnerable and scared. [It] made me feel like he knew what was going on and where I was going.” Smethurst alleged that airport staff were initially dismissive when she reported the incident. She spoke to a manager who offered to take her off the flight so she could file a police report, but warned that she would have to wait 24 hours for the next direct flight to Manchester, she said.<br/>