SITA wins huge India airports technology deal

SITA, a technology provider for the travel and transport industry, has secured a landmark deal with Airports Authority of India to support one of the biggest growth markets globally, providing technology to 43 of India’s biggest airports. India’s Civil Aviation is among the fastest-growing aviation markets globally and will be a major growth engine to make India a $5t economy by 2024. The deal will see improvements to over 2,700 passenger touchpoints, paving the way for the adoption of new-age solutions to meet the modern passenger’s expectations. Initially deployed across 43 airports, the technologies are scalable to an additional 40 airports over the next seven years. Over 500m passengers are expected to be processed during this period. The rollout of new cloud technology will enable Indian airports to shift to common-use passenger experiences where multiple airlines can leverage the same infrastructure, such as check-in counters, self-service kiosks, and boarding gates. The adoption of cloud solutions also brings new agility and flexibility to scale airport operations efficiently as passenger numbers grow. The cloud-first approach enforces better security and offers airlines a platform to host new progressive technologies and move away from native applications. Centralised cloud hosting of all servers means reduced on-premise infrastructure costs and results in centralized control, enabling proactive monitoring and control of services, SITA said.<br/>