Qantas accused of misleading conduct over advertising flight own sales staff could not find

Qantas has denied it is engaging in misleading conduct despite promoting a special return fare to London on its website that was scarcely available and which its own sales staff were unable to book for customers. The Australian Competition and Consumer Commission (ACCC) is considering a complaint which alleges Qantas breached Australia’s consumer law by advertising return economy airfares from Sydney to London’s Heathrow airport as one of its “top offers”, with prices from $2,455 per adult. The promotional offer, featured prominently on the London section of Qantas’ website, is only valid for flights departing between 1 September and 1 October, while its terms and conditions state the sale price is not available for all dates within the specified period. No window for return dates is specified. Story has more.<br/>