Air New Zealand extends COVID-19 credit expiry by two years to

Air New Zealand is extending the expiry date by two years for credit vouchers issued to customers whose travel was disrupted by the COVID-19 pandemic. The credits are now set to expire on January 31, 2026 rather than January 31, 2024. The airline said it extended to credits after customer feedback, with more than $200m worth still unused. Rival airline Jetstar posted on its website last month to say it was essentially removing expiry dates from its COVID-19 vouchers. While they will expire on December 31 this year, any vouchers unused after that time will be reissued and can be used "indefinitely", the airline said. Air NZ's expiry extension only applies to credits issued before October, 2022. The vouchers don't have to be used on flights - they can be used for upgrades, extra luggage and seat select among other expenses. Air NZ's CFO Richard Thomson said 85% of customers who had a COVID-19 credit have now used them. He added that while all customers who had refundable tickets and have asked for a refund after COVID-19 disrupted their travel plans have received one, but the airline has been unable to contact all affected passengers.<br/>