Regular operations resuming at Pearson after arriving passengers used 'wrong door'
Operations at Canada's largest airport were disrupted for several hours Thursday morning after airline staff accidentally led arriving passengers through the wrong door. The mistake resulted in thousands of passengers at Toronto Pearson International Airport to be grounded as transborder flights in Terminal 1 were delayed. "A ground handler contracted by one of the airlines directed passengers arriving from a flight to the wrong area of the airport," Sean Davidson, a spokesperson for the Greater Toronto Airports Authority (GTAA), told CP24 earlier on Thursday. Operations at Canada's largest airport were disrupted for several hours Thursday morning after airline staff accidentally led arriving passengers through the wrong door. The mistake resulted in thousands of passengers at Toronto Pearson International Airport to be grounded as transborder flights in Terminal 1 were delayed. "A ground handler contracted by one of the airlines directed passengers arriving from a flight to the wrong area of the airport," Sean Davidson, a spokesperson for the Greater Toronto Airports Authority (GTAA), told CP24 earlier on Thursday. "These passengers are now mixed with passengers who are heading to the U.S., so while there is no imminent security threat here at the airport, U.S. customs now needs to do some work to figure out exactly who has been screened and who hasn't and unfortunately that just takes a bit of time." Images sent to CP24 showed hundreds of passengers waiting in the terminal, along with airline staff, police, and members of U.S. Customs and Border Protection (USCBP).<br/>
https://portal.staralliance.com/cms/news/hot-topics/2023-11-10/general/regular-operations-resuming-at-pearson-after-arriving-passengers-used-wrong-door
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Regular operations resuming at Pearson after arriving passengers used 'wrong door'
Operations at Canada's largest airport were disrupted for several hours Thursday morning after airline staff accidentally led arriving passengers through the wrong door. The mistake resulted in thousands of passengers at Toronto Pearson International Airport to be grounded as transborder flights in Terminal 1 were delayed. "A ground handler contracted by one of the airlines directed passengers arriving from a flight to the wrong area of the airport," Sean Davidson, a spokesperson for the Greater Toronto Airports Authority (GTAA), told CP24 earlier on Thursday. Operations at Canada's largest airport were disrupted for several hours Thursday morning after airline staff accidentally led arriving passengers through the wrong door. The mistake resulted in thousands of passengers at Toronto Pearson International Airport to be grounded as transborder flights in Terminal 1 were delayed. "A ground handler contracted by one of the airlines directed passengers arriving from a flight to the wrong area of the airport," Sean Davidson, a spokesperson for the Greater Toronto Airports Authority (GTAA), told CP24 earlier on Thursday. "These passengers are now mixed with passengers who are heading to the U.S., so while there is no imminent security threat here at the airport, U.S. customs now needs to do some work to figure out exactly who has been screened and who hasn't and unfortunately that just takes a bit of time." Images sent to CP24 showed hundreds of passengers waiting in the terminal, along with airline staff, police, and members of U.S. Customs and Border Protection (USCBP).<br/>