Drunk and asleep on the job: Air traffic controllers pushed to the brink
One air traffic controller went into work drunk this summer and joked about “making big money buzzed.” Another routinely smoked marijuana during breaks. A third employee threatened violence and then “aggressively pushed” a colleague who was directing airplanes. The incidents were extreme examples, but they fit into a pattern that reveals glaring vulnerabilities in one of the most important protective layers of the nation’s vaunted aviation safety system. In the past two years, air traffic controllers and others have submitted hundreds of complaints to a Federal Aviation Administration hotline describing issues like dangerous staffing shortages, mental health problems and deteriorating buildings, some infested by bugs and black mold. There were at least seven reports of controllers sleeping when they were on duty and five about employees working while under the influence of alcohol or drugs. The New York Times obtained summaries of the complaints through an open-records request.<br/>Air traffic controllers, who spend hours a day glued to monitors or scanning the skies with the lives of thousands of passengers at stake, are a last line of defense against crashes. The job comes with high stakes and intense pressure, even in the best of conditions. Yet the conditions for many controllers are far from ideal. A nationwide staffing shortage — caused by years of employee turnover and tight budgets, among other factors — has forced many controllers to work six-day weeks and 10-hour days. The result is a fatigued, distracted and demoralized work force that is increasingly prone to making mistakes, according to a Times investigation. The findings are based on interviews with more than 70 current and former air traffic controllers, pilots and federal officials, as well as thousands of pages of federal safety reports and internal FAA records that The Times obtained. While the US airspace is remarkably safe, potentially dangerous close calls have been happening, on average, multiple times a week this year, The Times reported in August. Some controllers say they fear that a deadly crash is inevitable. Story has more.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2023-12-04/general/drunk-and-asleep-on-the-job-air-traffic-controllers-pushed-to-the-brink
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Drunk and asleep on the job: Air traffic controllers pushed to the brink
One air traffic controller went into work drunk this summer and joked about “making big money buzzed.” Another routinely smoked marijuana during breaks. A third employee threatened violence and then “aggressively pushed” a colleague who was directing airplanes. The incidents were extreme examples, but they fit into a pattern that reveals glaring vulnerabilities in one of the most important protective layers of the nation’s vaunted aviation safety system. In the past two years, air traffic controllers and others have submitted hundreds of complaints to a Federal Aviation Administration hotline describing issues like dangerous staffing shortages, mental health problems and deteriorating buildings, some infested by bugs and black mold. There were at least seven reports of controllers sleeping when they were on duty and five about employees working while under the influence of alcohol or drugs. The New York Times obtained summaries of the complaints through an open-records request.<br/>Air traffic controllers, who spend hours a day glued to monitors or scanning the skies with the lives of thousands of passengers at stake, are a last line of defense against crashes. The job comes with high stakes and intense pressure, even in the best of conditions. Yet the conditions for many controllers are far from ideal. A nationwide staffing shortage — caused by years of employee turnover and tight budgets, among other factors — has forced many controllers to work six-day weeks and 10-hour days. The result is a fatigued, distracted and demoralized work force that is increasingly prone to making mistakes, according to a Times investigation. The findings are based on interviews with more than 70 current and former air traffic controllers, pilots and federal officials, as well as thousands of pages of federal safety reports and internal FAA records that The Times obtained. While the US airspace is remarkably safe, potentially dangerous close calls have been happening, on average, multiple times a week this year, The Times reported in August. Some controllers say they fear that a deadly crash is inevitable. Story has more.<br/>