Visitors to Jewel Changi Airport up 26% as retail complex marks 5th year of operation

Jewel Changi Airport continued on its recovery path in the financial year ending March 31, 2024, with footfall at the $1.7b retail complex growing by 26% compared with the year before. Buoyed by the rising number of travellers passing through Changi Airport post-Covid-19, overall retail sales at Jewel also grew by 20% in the most recent financial year. The 14,000 sq m Canopy Park at the mall’s top floor drew in 12% more visitors compared with the previous financial year as well, with the attraction making 35% more in ticket sales. Marking its fifth year of operation on April 17, Jewel said in a statement it is now on “a strong footing”, though it did not provide specific visitor and sales figures, citing commercial sensitivities. A spokesperson said only that its current footfall is close to pre-Covid-19 levels. Before the pandemic, it had as many as 300,000 visitors daily. The spokesperson noted that retail sales at the mall between April 2023 and March 2024 are a record, and it is 17% higher when compared with the period between April 2019 and March 2020. Jewel’s continued recovery came in tandem with a steady rebound at Changi Airport, which registered 58.9m passenger movements in 2023 – 86% of annual traffic levels seen before Covid-19.<br/>